Postage & Packaging

Coronavirus Update:

Working from my studio at home, I am still able to to take orders and send them out.

Delivery of your order may take a little longer than usual at this time, as I am only visiting the post office once or twice a week when collecting essential supplies (milk and bread) and there may be some delays within Royal Mail.

If you have any questions about placing an order or an existing order, please do not hesitate to contact me.

Keep safe everyone!

Charlene xxx

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Mooi TAKING RESPONSIBILITY

 

LIGHT FOOTPRINT

For many years I have used tissue paper and gift boxes that are made from recycled material. After seeing more and more problems and devastation that has been caused by my and previous generations, I have set myself a task of making as little impact on the environment as I can.

Today all my packing is made from recycled and natural materials. These can also be recycled and are biodegradable. All materials are sourced in the UK.

These include:

Gift boxes, Gift Pillow Boxes, Jute twine Bowes, Tissue Paper, Paper Invoice, Card Presentation Leaflet, Stickers, Postal Boxes, Bubble Wrap and Tape.

 

JEWELLERY MATERIALS

I use recycled sterling silver is used in some of my jewellery design. I have a range of jewellery which incorporates genuine sea glass and beach pebbles which I have collected from my local coast line and beaches on my travels.

In my workshop, I use simple tools and traditional techniques, including a lot of elbow grease!

Having been a vegetarian for over 25 years, none of the disposables or tools I use in the business such as metal polishing compounds contain animal products (many traditional tools contain leather and many compounds contain animal fats). I do however use a leather mallet which is second-hand.

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Despatch

 

All Mooi Jewellery is handmade and hand-finished to order. Depending on the item(s) ordered, we have different process and delivery times.

On each product page there is an ‘Order Process’ and ‘Delivery’ information section. Please refer to these areas for each item.

The despatch times quoted are from receiving the order and any approved personalisation (e.g. name, prints, artwork), until the despatch of the finished order.

 

If timescale is an issue, please contact me prior to placing the order. I will always do my best to help.

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Postage

 

All orders are sent by a Royal Mail service, either: 1st Class, 1st Class Sign For or Special Delivery (next day service which requires a signature). Please refer to each product page for details.

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Packaging

 

All orders are gift wrapped in one of our Mooi branded boxes. All packaging, gift boxes and tissue paper are recycled, biodegradable and sourced from the UK.

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