Postage & Packaging
All Mooi Jewellery is handmade and hand-finished to order. Depending on the item(s) ordered, we have different process and delivery times.
On each product page there is an ‘Order Process’ and ‘Delivery’ information section. Please refer to these areas for each item.
For more information on estimating delivery times for Handprint and Fingerprint orders, please refer to the flow chart on ‘The Ordering Process’page.
The despatch times quoted are from receiving the order and any approved personalisation (e.g. name, prints, artwork), until the despatch of the finished order.
If timescale is an issue, please contact me prior to placing the order. I will always do my best to help.
All orders are sent by a Royal Mail service, either: 1st Class, 1st Class Sign For or Special Delivery (next day service which requires a signature). Please refer to each product page for details.
All orders are gift wrapped in one of our Mooi branded boxes. The gift boxes and tissue paper are 100% recycled.
Some items are presented in a pillow style box. These boxes will arrive flat, so they do not dint in the post; but are easy to ‘pop up’.