Home

View Basket / Checkout

Mooi

Personalised Silver Jewellery

Share on Facebook Share on Twitter Share via e-mail
Home Products About Us FAQ Gallery

Mooi Products

Handprint Jewellery

Fingerprint Jewellery

My Silver Art Jewellery

Mini Masterpiece Jewellery

Paw Print Jewellery

Little Message Jewellery

Name Tag Jewellery

Kiss Print Jewellery

U & Me Jewellery

Additional Items

About Us

About Mooi

The Process

Taking Prints

FAQ’s

Contact Us

Postage & Packing

Terms

Jewellery Care

Memorial Jewellery

Special Order Dates

Follow Us

Facebook

Twitter

Instagram

Pinterest

Linked In

The Ordering Process

Ordering U & Me Jewellery:


How to order:

1. Simply browse our website and add items to the shopping basket.

2. Personalisation details will be requested online.

3. Our secure checkout accepts all major credit and debit cards, as well as PayPal.

4. If you require any help or would like to make a special request, please do not hesitate to contact us direct.


What happens next?

1. Once your order has been placed you will receive a confirmation email.

2. Some orders will require layout approval. In which case an additional email will be sent.

4. Your order will be lovely created.

5. We will email to let you know when your finished jewellery has been despatched.


How long will it take?

All items are handmade to order, and so we ask that you allow a few working days to create your jewellery. The despatch time for each item is listed on each description page. Some times we are a lot faster.

If you require your order sooner, you may select faster dispatch service for an additional cost (on Additional Items page).


Ordering Mooi Hand & Fingerprint Jewellery:


How to order:

1. Simply browse our website and add items you would like to the shopping basket.

2. Some personalisation details will be requested online and some may be requested on an order form if you have ordered a hand / foot / paw / fingerprint impression jewellery item.

3. Our secure checkout accepts all major credit and debit cards, as well as PayPal.

4. If you require any help or would like to make a special request, please do not hesitate to contact us direct.


What happens next?

1. Once your order has been placed you will receive a confirmation email.

2. If required, we will send you a special print kit within one working day by 1st Class Post. This will include order form, instructions and a return stamped address envelope.

If you have ordered any of the artwork or handwritten jewellery, you will need to send these to us by post or by email (save as a .jpeg file and email to mail@mooi.biz)

3. Once your prints / artwork have been received in the studio we will email to let you know they have arrived safely.

Some orders will require charm layout approval. In which case an additional email will be sent.

4. Your order will be lovely created.

5. We will email to let you know when your finished jewellery has been despatched.


How long will it take?

Your order is handmade and involves many processes, and so we ask that you allow 14 working days to create your jewellery. Some times we are a lot faster. This time is for creating the jewellery only, and does not include time for postage and taking prints.

If you require your order sooner, you may select a faster dispatch service for an additional cost (on Additional Items page) and if possible scan your prints /artwork and send via email rather than post.

The diagram below will give you an indication as to how long it will take for your finished jewellery to arrive, from the time of placing your order. Follow the flow chart and add all the days together along the route. For example: If you have placed an order for a handprint charm and have selected a 5 day dispatch service....it will take 9-12 working days to receive your finished order (assuming prints are taken and returned within 1 day of receiving the kit).


Mooi Order Process and Estimated Delivery Time:


Guide to calculate how long it will take to receive your finished jewellery from placing your order








#Assumes prints are taken on the same day they are received, and they are returned by post or email same day.

+ 1-2 days Order is processed & created Kit Despatched (If required) + 1-2 days Prints taken and returned by POST same day# *14 day service *5 day service Place order & select a  Service* + 1 day